To Our Primal Family,
Please note that no sensitive data, such as credit card information you may have given us, was affected or compromised in any way.
The individual was able to use subscriber information and existing Primal Nutrition email newsletter templates in the system to send "scareware" emails to you. The emails contained language meant to make you think that your computer had been compromised so that you would pay the individual Bitcoin to resolve the situation. We carefully analyzed samples of the "scareware" emails and determined that they did not contain any malware or malicious links and were not capable of compromising your computer.
As a result of this incident, we are in the process of implementing additional security measures which we expect will prevent a reoccurrence. We are also conducting information security training for all of our employees, including training on identifying and reporting suspected phishing emails.
To contact Primal Nutrition LLC. about this incident, please contact us at email@example.com or +1 (888) 774-6259.