Terms & Conditions
As of March 2025, these Terms of Service no longer include a requirement that disputes between users and Primal Kitchen be arbitrated.
Welcome to PrimalKitchen.com. PrimalKitchen.com is owned and operated by Primal Nutrition, LLC. Primal Nutrition and our affiliates deliver services to you based upon adherence to the following conditions. If you visit or shop at PrimalKitchen.com, you accept these conditions. Please read them carefully. Additionally, if you use any current or future Primal Nutrition service or visit or purchase from any business affiliated with Primal Blueprint or Primal Kitchen whether or not included in our websites, you are also subject to the guidelines and conditions applicable to such service or business.
ELECTRONIC COMMUNICATIONS
When you visit the Primal Kitchen website or send emails to us, you are communicating with us electronically. You are agreeing to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all communications that we provide to you electronically satisfy the legal requirement that communications be in written form.
COPYRIGHT
All content included on the Primal Blueprint or Primal Kitchen websites, such as copy, images, logos, icons, graphics, premium content, and downloads, is the property of Primal Nutrition or its affiliates and is protected by the applicable copyright laws. The compilation of all material on this site is the exclusive property of Primal Nutrition.
TRADEMARKS
PRIMAL, PRIMAL NUTRITION, PRIMAL BLUEPRINT, PRIMAL KITCHEN, and other Primal Nutrition taglines, graphics, logos, page headers, icons, scripts and service names are trademarks, registered trademarks or trade dress of Primal Nutrition, LLC. or its affiliates. Primal Nutrition’s trademarks and trade dress may not be used in connection with any product or service that is not Primal Nutrition, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Primal Nutrition.
LICENSE AND SITE ACCESS
Primal Nutrition gives you a limited license to visit and make personal use of this site but not to modify it without express written permission. This license does not include any resale or commercial use; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of Primal Nutrition. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Primal Nutrition and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Primal Nutrition’s name or trademarks without the express written consent of Primal Nutrition. Any unauthorized use terminates the permission or license granted by Primal Nutrition. You are granted a limited, revocable and non-exclusive right to create a hyperlink to the home pages of Primal Blueprint or Primal Kitchen so long as the link does not portray Primal Blueprint, Primal Kitchen, Primal Nutrition, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive matter. You may not use any Primal Blueprint or Primal Kitchen logo or other proprietary graphic or trademark as part of the link without express written permission.
REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT
Visitors are allowed to submit suggestions, ideas, comments, questions or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Primal Nutrition reserves the right (but not the obligation) to remove or edit such content.
If you do submit material, and unless we indicate otherwise, you grant Primal Nutrition and its affiliates a non-exclusive, royalty-free, perpetual and irrevocable to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media. You grant Primal Nutrition and its affiliates the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Primal Nutrition or its affiliates for all claims resulting from content you supply. Primal Nutrition has the right but not the obligation to monitor and edit or remove any activity or content. Primal Nutrition takes no responsibility and assumes no liability for any content submitted by you or any third party.
COPYRIGHT COMPLAINTS
Primal Nutrition and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
DISPUTES & APPLICABLE LAW
All matters relating to your access to or use of this site and all matters arising out of or related to these Terms of Service, will be governed by the applicable laws of the United States of America and the laws of the State of Illinois, without regard to choice of law principles. Unless you and Primal Nutrition agree otherwise in writing, you agree that any claim or dispute (with the exception of a claim or dispute appropriately lodged in any small claims court in the United States of America) shall be resolved in the United States District Court for the Northern District of Illinois, and you submit to the personal jurisdiction of that court. If subject matter jurisdiction does not exist in the Northern District of Illinois for any such claim, then the exclusive forum and venue for any such action shall be the courts of the State of Illinois located in Cook County, and you submit to the personal jurisdiction of that court. As to any proceeding in court, you and Primal Nutrition both waive your right to a jury trial, unless such waiver is unenforceable.
WHOLESALE RATES
If you are a retailer and are interested in wholesale rates call 888-774-6259 x4112 (or 310-317-4414) and one of our friendly customer service representatives will assist you.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our privacy policy, posted on this site. These policies also govern your visit to PrimalNutrition.com. We reserve the right to make changes to our site, policies and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.