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Shipping Delays

Primal Kitchen follows all Covid-19 related CDC guidelines to ensure the health and safety of our team members. Due to COVID-19, delivery times are running longer than usual. We are actively working to improve these issues. Shipping delays may also occur during the winter months and holiday season when we have an increase in order volume.

We will send an email notification with tracking once your order ships. We appreciate your patience and understanding. Please contact us via email at info@primalkitchen.com or call (888)774-6259 Ext. 4110 so we may assist you with the status of your order. 

Our business hours are:

M-F 7am to 3:30pm PST

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